Customer Service

Welcome to CD Luxury Perfumes – Malaysia’s trusted online store for 100% original, branded perfumes. We’re here to assist you at every step of your shopping journey.


🔍 Track My Order

Track your parcel using the tracking link sent via email or WhatsApp after your order is shipped.

💡 Didn’t receive tracking info?
Simply reach out to us via WhatsApp or email and we’ll assist you right away. Contact us


🚚 Shipping Info

Here’s what to expect with your delivery:
• ⏱️ Processing Time: 1–2 working days
• 📦 Delivery Time: 2–4 working days (within Malaysia)
• 🚛 Delivery Partners: NinjaVan, J&T Express, PosLaju
• 💰 Shipping Charges: FREE shipping on all orders 🚚✨


🔄 Return & Refund Policy

We offer a 7-day return policy from the date of delivery in the following cases:
• 📦 Wrong item received
• 💥 Damaged or defective product
• 📬 Item not as described

✅ Item must be unused and in sealed packaging.

📩 To initiate a return, please contact our support team here.


❓ Frequently Asked Questions (FAQs)

Q: Are your perfumes 100% original?
✅ Yes! All perfumes are guaranteed authentic and sourced from verified suppliers.

Q: Do you offer Cash on Delivery (COD)?
💵 Yes, we offer COD across all major areas in Malaysia.

Q: Do you ship internationally?
🌍 No, we currently only ship within Malaysia.

Q: How can I cancel or change my order?
📞 Contact us immediately after placing your order through WhatsApp or email.


📞 Contact Us

Got questions? We’re always happy to help! 👇
• 📧 Email: cdperfumeshopify@gmail.com
• 📱 WhatsApp: +60 19-878 2456
• 📷 Instagram: @cdluxuryperfumes.store
• 🕒 Customer Hours: Monday – Saturday | 10:00 AM – 6:00 PM

⏳ We typically respond within 1–2 working hours.


🏢 About Us

At CD Luxury Perfumes, our mission is simple — bring you the best designer fragrances at prices you’ll love.
• 🌟 Over 10,000+ happy customers
• 🚚 Fast delivery across Malaysia
• 🛡️ Sealed, original packaging
• 💯 100% authenticity guaranteed